FAQ

How long does shipping take?

Orders are processed within 1–2 business days. Each product page shows an estimated delivery window based on the day you order, and every order ships with tracking.

Do you ship outside the US?

Not yet — we currently ship within the United States only.

What's your return policy?

Contact us within 30 days of delivery for a return, replacement or refund. Personalized items can only be replaced if they arrive damaged or incorrect. See our refund policy for details.

Something arrived damaged. What do I do?

Send us a photo through our contact page within 30 days of delivery and we'll send a replacement or a full refund.

Can I change or cancel my order?

Contact us as soon as possible. We can change or cancel orders that haven't shipped yet.

Is checkout secure?

Yes. Checkout is handled by Shopify with encrypted payments, and we never see or store your card details.

How do I contact you?

Use our contact page or reply to your order confirmation email. A real person will get back to you, usually within one business day.